Unit 16 MCIK Distinction Assignment


Unit 16 MCIK Distinction Assignment

Assignment Purpose

This Unit 16 MCIK Distinction Assignment tries to provide the opportunity for demonstrating how communications, knowledge, and information can be developed and used to improve inter and inter-organizational communication. It also covers how IT systems can be used as a management tool for collecting, storing, disseminating, and providing access to knowledge and information.


Company X (An Organisation of your choice) is trying to improve their communications processes by making better use of its communication and information systems to enhance the overall organizational performance, Effective communications, information management, and information and intelligence sharing are critical aspects of enhancing organizational performance. This helps to increase overall productivity, profitability, and employee motivation and provides a positive contribution to the value creation process.

Assume that you are employed by this Organisation as a Communications Officer specializing in organizational communication, knowledge, and information management.  In your role as Communication Officer, you advise Senior Management on these subjects and you are also often called to assess and report on current systems as well as propose new strategies for improved effectiveness.

Learning Outcomes and assessment requirements

Learning Outcomes

Assessment requirements

To achieve each outcome a learner must demonstrate the ability to:                                                                              

LO 1

Understand how to assess information and knowledge needs.


1.1   Discuss the range of decisions to be taken.

1.2   Examine the information and knowledge needed to ensure effective decision-making.

1.3   Assess internal and external sources of information and understanding.

1.4   Justify recommendations for improvement.

LO 2

Be able to create strategies to increase personal networking to widen involvement in the decision-making process.


2.1   Identify stakeholders for a decision-making process.

2.2   Make contact with those identified and develop business relationships.

2.3   Involve those identified in decision-making as appropriate.

2.4   Design strategies for improvement.

LO 3

Be able to develop communication processes.


3.1   Report on existing processes of communication in an organization.

3.2   Design ways to improve appropriateness.

3.3   Implement improvements to ensure greater integration of systems of communication in that organization.

3.4   Create a personal plan to improve your own communication skills.

LO 4

Be able to improve systems relating to information and knowledge.


4.1   Report on existing approaches to the collection, formatting, storage, and dissemination of information and knowledge.

4.2   Carry out appropriate changes to improve the collection, formatting, storage, dissemination information and knowledge.

4.3   Implement a strategy to improve access to systems of information and knowledge to others as appropriate.



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